swim! baby FAQ


How do I book on?

Once you have seen the lesson timetable and looked at the descriptions for each swim! baby group, your next step is to follow our simple booking process to set up a swim! account and select your class.

If you would prefer to speak to one of our team about the programme before booking, please get in touch with your local centre.

You can find out more about booking swim! baby here.

What can I expect at my first swim! baby lesson?

We will give you lots of support and guidance, starting with the basics - helping you get into and out of a pool safely with your baby. We will help you to feel confident by showing you lots of different ways to hold and support your baby in the water. Many of our activities are done as a group so you can watch what other swim! buddies are doing and learn from each other.

Who is a swim! buddy?

A swim! buddy is the person taking the baby/toddler swimming. Sometimes it’s mummy or daddy, but we also know grandparents and others take babies swimming too, so it’s our name for describing exactly what we think they are - a swim! buddy to the baby.

How many babies are in a class?

Our classes have up to 10 babies/toddlers plus one swim! buddy per baby/toddler in the water. This gives lots of opportunities for babies and toddlers to interact with one another and for our swim! teacher to spend time helping and supporting you where needed.

What does my baby need to wear in the water?

A two-layer nappy is required, this is a disposable swim nappy topped with a reusable neoprene swim nappy. Both nappies are widely available in a range of sizes, please ensure they have a snug fit.

What age can my baby start swimming?

Our programme encourages babies to start from birth, however if your baby arrived early then it’s always best to check with your doctor first. If they are fit and healthy, they can start at swim! baby once they are past their due date.

Can I bring my baby before they have had their immunisations?

Yes. Guidelines say you can take your baby swimming at any time. So, why wait, get your little one splashing about as soon as you are ready. See NHS guidelines for further information.

what will we do in our lesson?

Our fun lessons will be taught by expertly trained teachers who will deliver a programme appropriate for each development stage. We will encourage splashing, reaching, grasping, exploring, blowing bubbles, kicking, twisting and balancing. These skills will be creatively linked to popular children’s stories where your babies and toddlers will be going on treasure hunts, completing rocket blasts, collecting moon rocks, fixing things, exploring the pirate tickly zine, rescuing some animals, completing the castle obstacle course and playing the parachute game in the water.

Should I bring my child if they are not well?

We advise if your baby/toddler is unwell to not swim for 48 hours. If you have any queries about illness please feel free to give your local centre a call.

Can I bring 2 siblings to a lesson?

In order to keep our lessons safe and effective, only one swim! buddy per child is permitted in lessons. You are welcome to book two spaces and ask another swim! buddy to join the class with you, or perhaps book two lessons one after the other so you can take one child per lesson and have a helper on hand to change and look after them out of the water.

How do I find out how my baby is doing in their lessons?

You can view their progress on your swim! tracker, accessed through your online account, which will give you a personalised break down of how your baby/toddler is progressing.

Does my child get a badge or an award?

Yes. When a baby and buddy achieve all the skills required for a swim! group, they will receive a special congratulation in the celebration area to be presented with their badge and certificate. We also provide milestone awards, to celebrate their progress when working towards their next level.

How much do swim! lessons cost?

£49 Direct Debit per month which includes:

  • all swim! baby awards and milestones
  • members-only access to our swim! centre
  • a viewing area to socialise, play and feed after lessons
  • online access to a personalised swim! tracker, to view progress and manage lesson transfers when moving up a group

Do parents have to get in the water?

Yes. We call the adult with each baby/toddler a swim! buddy, they will be in the water during lessons.

What do you need for the lockers?

There are lockers provided in the changing rooms free of charge, however, please note that all personal belongings are left at your own risk.

Can I wear flip flops?

Yes, if you would like to. You can leave these on poolside.

Is there parking?

Yes. Please see our swim! centre pages for specific car parking details at each swim! centre.

Do I get discounts for multiple children booking on?

No. Unfortunately we currently don’t offer any discounts for multiple children.

Can family and friends come to watch?

Yes, definitely! We welcome friends and family watching you have fun with your baby/toddler in the water. We have a viewing lounge for all friends and family to enjoy a drink whilst they watch lessons, we encourage them to get involved in celebrating your awards. We kindly ask if a maximum of two spectators per child attend where possible as to accommodate all swimmers. We ask that no photos are taken of lessons for child protection.

Can friends and family take photos whilst lessons are taking place?

No, in respect of other babies and swim! buddies and for child protection reasons there are no photos to be taken whilst lessons are taking place.

What happens after the swim! lesson?

After you have completed your lesson and are changed, there is a viewing area where you can socialise, play and have a drink with other swim! buddies after the lesson in a family friendly environment. We will also give out any awards that have been achieved that day in our celebration area.

Do you have waiting lists?

Yes we do. Our online booking system will show how many spaces are available for each of our swim! baby groups and you can register your details if there is a waiting list.

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